Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This may include:

• Name, email address, and contact information
• Company information and business details
• Profile information and preferences
• Payment and billing information
• Communications and correspondence with us

Usage Data

We automatically collect information about how you use our Service, including:

• Log data (IP address, browser type, operating system)
• Device information and unique identifiers
• Usage patterns and feature interactions
• Performance data and error reports

Content and Files

When you use our Service, we store and process:

• Sponsorship proposals and presentations
• Media files and assets
• Partner and contact information
• Communications and messages
• AI-generated content and analysis results

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage billing
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to enhance user experience
• Train and improve our AI models (using anonymized data)
• Comply with legal obligations

3. AI and Machine Learning

Our Service includes AI-powered features for content generation, analysis, and insights. Regarding AI processing:

• Your content may be processed by AI models to provide features like content generation and analysis
• We use anonymized and aggregated data to improve our AI models
• You retain ownership of your input data and AI-generated content
• AI processing occurs on secure infrastructure with appropriate safeguards
• You can opt out of AI features at any time in your account settings

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Payment processing services
• Email delivery services
• Analytics and monitoring tools
• Customer support platforms

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure development practices
• Regular backups and disaster recovery procedures

Your data is stored on secure servers in the United States and may be transferred to and processed in other countries where our service providers operate.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Authenticate users and prevent fraud
• Analyze usage patterns and improve our Service
• Provide personalized content and features

You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

9. Third-Party Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@sponsorflo.ai
• Address: [Company Address]

For data protection inquiries in the EU, you may also contact our Data Protection Officer at: dpo@sponsorflo.ai